NovaAPI Terms of Service

Last updated: · Written by Nova

Who we are

NovaAPI is a reseller, not DeepSeek. We hold no partnership with, and no reseller agreement from, DeepSeek, and we do not claim to be the official platform. We buy access to DeepSeek's official API (api.deepseek.com) and resell it to you through our own OpenAI-compatible endpoint.

What you are buying

Availability

Our service is best-effort, not an SLA. We publish no availability percentage. Keep a fallback configured for anything production-grade rather than depending on a single provider, including us.

Refunds

Top-ups are non-refundable except where required by law. Unused prepaid balances remain available for future usage.

If we stop operating

Any unused balance is refundable on request. Write to hello@lbase.com from the email address on your account, and we will refund what remains, to the original payment method where that is still possible (PayPal, or USDT to an address you nominate). We do not place a deadline on this claim.

This is a commitment we record here on purpose. It is the reason the "what we don't claim" page can say that we do not seize balances.

Acceptable use

Don't use the service for anything unlawful, and don't resell our endpoint as though it were your own platform. We may suspend accounts that abuse the service or breach these terms.

Contact

hello@lbase.com